Privacy Policy
Youniformwala (operated by e-Bharat Solutions) · Effective Date: 12 May 2026
1. Introduction
Youniformwala ("we", "our", "us") is an online uniform ordering platform operated by e-Bharat Solutions, a sole proprietorship registered in Maharashtra, India. We are committed to protecting the privacy of every user who visits youniformwala.in ("Platform").
This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our Platform, you agree to the practices described in this policy.
2. Information We Collect
We collect only the information necessary to process and deliver your order.
Personal Information
- Full name
- Mobile number
- Email address
- Delivery address
Order Information
- Uniform items selected
- Size preferences (stored against your account for order accuracy)
- Order history
Automatically Collected Information
- Device type and browser information (for platform performance)
- IP address (for security and fraud prevention)
We do NOT collect:
- Children's names or personal details
- School or college names
- Payment card or bank account data (all payments are cash-on-delivery or processed directly by Razorpay/UPI — we never store payment credentials)
- Sensitive personal data as defined under the IT Act, 2000
3. How We Use Your Information
Your information is used exclusively for:
- Processing and fulfilling your orders
- Delivering orders to your specified address
- Communicating order status updates via email or SMS
- Resolving replacement or service requests
- Improving platform performance and user experience
- Complying with applicable legal obligations
We do not use your information for automated profiling or advertising.
4. Sharing of Information
We do not sell, rent, or trade your personal information. Limited sharing occurs only where necessary:
5. Data Storage and Security
- Your data is stored on secured servers hosted within India
- We implement industry-standard measures including encrypted connections (HTTPS) and access controls
- Only authorized personnel have access to personal data
- We retain your data for as long as your account is active or as required by law
6. Children's Privacy
Our Platform is intended to be used by parents and guardians ordering on behalf of school/college students, or by college students who are adults. We do not knowingly collect personal information directly from children under the age of 18. If a parent or guardian believes their child has submitted personal information without consent, please contact us immediately at the address below.
7. Your Rights
Under applicable Indian law, you have the right to:
To exercise any of these rights, contact our Grievance Officer (details in Section 9).
8. Cookies
We use minimal, essential cookies to keep you logged in and remember your cart. We do not use third-party advertising cookies. You may disable cookies in your browser settings, but some features may not function correctly.
9. Grievance Officer
In accordance with the Information Technology Act, 2000 and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, our designated Grievance Officer is:
Contact our Grievance Officer
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. Continued use of the Platform after changes constitutes acceptance of the updated policy. For significant changes, we will notify you via email.
11. Contact Us
For any privacy-related questions: